West Yorkshire Fire and Rescue Service and Quality Voice Partnership

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An innovative new partnership has been developed in Calderdale between West Yorkshire Fire and Rescue Service (WYFRS) and Voluntary Action Calderdale (VAC). The fire service has been delivering Safe and Well visits to people in their homes across Calderdale since April 2017. These free-of-charge visits involve fire crews identifying potential fire risks within the home. WYFRS believe they’re delivering a quality service but wanted to find out from customers themselves, what they thought about the service they had received and whether they had acted on the advice and information given.

Together with VAC, the Quality Voice project was created and has been running since June 2017. Local volunteers are recruited and trained to contact people by phone and ask them how they found the experience. Volunteers attend VAC’s Resource Centre each month for a few hours to make the calls. The information collected is analysed by WYFRS and used to improve the service.

Martyn Greenwood, Calderdale District Commander for WYFRS, said

Our partnership with VAC has been a great way for us to connect with the local community through volunteers. The volunteers have helped identify the high quality of our Safe and Well Visits and encouraged a culture of continuous improvement within WYFRS. We are very grateful to our customers and our volunteers for the vital feedback they give us each month.”

Hailey Dundavan, Quality Voice volunteer, said

“It has been unlike any volunteering I have been involved in before. Having WYFRS involved with us so closely has really helped to get a sense of the difference we are making.”

Adam Clark, Volunteering and Projects Manager at VAC, said

“Our team of volunteers are fantastic. They have a professional but relaxed phone manner and are able to connect with people in a unique way to gather feedback about services. The Quality Voice team have learnt some important skills through our partnership with WYFRS, not only gathering feedback but also offering follow-up support to people to ensuring they understand and implement the fire safety advice given by WYFRS. As the project continues to develop we would love new people to volunteer and join the Quality Voice team.”

To attract new volunteers to the Quality Voice project, VAC are holding a volunteer open day on Monday 26 February at the VAC Resource Centre, Hall Street, Halifax, HX1 5AY between 11:00am–2:00pm. Anyone interested in the project is invited to attend; the fire service will be talking about the project and offering free home fire safety information to those who attend. There will also be a chance to find about VAC’s other volunteering roles which include delivering creative activities in care homes, offering a befriending service to older people and mystery shopping adult social care services.

Be Clear on Cancer Campaign – 22 February to 31 March 2018

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In February 2018, Public Health England will be launching a national campaign aimed at raising awareness of the symptoms of breast cancer in women aged 70 and over.

What is Be Clear on Cancer?

Be Clear on Cancer aims to help improve early diagnosis of cancer by raising awareness of symptoms and encouraging people to see their GP without delay.

The key message promoted on TV will be: ‘1 in 3 women who get breast cancer are over 70, so don’t assume you’re past it.’ The advert also reinforces the message that finding it early makes it more treatable.

A second message, promoted via other campaign materials, will be: ‘A lump isn’t the only sign of breast cancer’ and that women over 70 should tell their doctor if they notice any changes to their breasts.

You can get breast cancer at any age but the older you are the more likely you are to get it. 1 in 3 women who get breast cancer are over 70 so older women need to know what their breasts normally look and feel like so they can spot any changes.
If breast cancer is found early it is more treatable.
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Have you considered reviewing your energy provider?

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Have you thought about switching your energy provider, but not found the time to do it?

Ofgem and Calderdale Citizen’s Advice give really easy to follow support with Energy Best Deal and www.goenergyshopping.co.uk.

Come to one of our drop in sessions in March 2018 (see below for dates and venues), and we’ll help you find your options there and then, using an impartial tool.

You’ll  need to bring this information with you :

  • The name of your supplier and the tariff you are on
  • How much energy you used in the last year
  • How you currently pay for your energy
  • Your postcode

This information is on your bill and annual statement from your energy supplier – ring us if you’re not sure how to find it.

If you are on a pre-payment meter, you may not save as much by switching , but it may still be worth your while coming to the drop in.

If you’re not sure whether the drop in is for you , or want to know more please contact Liz Broadley on 07852 173723  or email Liz.broadley@nhpltd.org.uk

Time Date Venue
10am -12noon Thursday 8 March Northowram & Shelf  Children’s Centre Hub, Northowram Library, Lydgate HX3 7EJ
 

2pm—4pm

 

Monday 12 March Creations  Community Children’s

Centre HX2 0QD

 

1pm –3pm

 

Wednesday 14 March  

Field Lane Children’s Centre HD6 3JT

 

Lower Valley Friday Flyer 16 February – OUT NOW!!

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Click here to view the latest Lower Valley Friday Flyer…

Featuring

  • Sugar Smart Calderdale
  • Dates for the Great Get Together 2018 – More in Common
  • Get Ready for International Women’s Day
  • Healthy Minds ‘Visual Storytelling’ Workshop in Elland
  • New Digibete Website for Type 1 Diabetes Advice

Have a great weekend!

If you’re on our mailing list the Friday Flyer will arrive direct to your inbox every Friday. Join the mailing list by emailing calderdalelowervalley@gmail.com

Young at Heart Club for the Over 50s

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Join the Young @ Heart Club at the Shay Stadium on Thursdays, 2pm-4pm for varied light activities in a friendly atmosphere.

The group caters to anyone over 50 who loves to have a good time and get involved in something fun with a bit of competition. This is one of the largest and most diverse groups in the area. Young @ Heart meet weekly at the Shay stadium in Halifax from 2pm each Thursday.

Activities include – New age indoor kurling, Nintendo Wii games, Board games including dominoes and backgammon, table tennis and a darts board.

They recently sent a team to the kurling regional championships in Lincolnshire where they came runner up.

Young @ Heart has a working partnership with Age UK.

For further information email Malcolm Kielty at malcolm.kielty@outlook.com or call 07946 510900

Managing Your Money: Free Course at Elland Children’s Centre

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On Monday 26 February, 12:30pm-2:00pm, Elland Children’s Centre, Boxhall Road HX5 0BB will be hosting a course on Money Management given by WYCAS (West Yorkshire Community Accounting Service).

This FREE 4-week course is for people aged 19+ who want to understand ways to manage money and stay on top of bills.

You will learn:

  • What is a budget and why budget
  • Calendar of spending
  • Raising Credit
  • Calculating a budget
  • What to do if in debt & prioritising debt
  • Considering energy bills
  • Prioritising expenditure\increasing income
  • Budgeting for shopping & celebrations

Contact Jane Granville at WYCAS for more information on 0113 2706291, or email jane.granville@wycas.org.uk

International Women’s Day Festival at Victoria Theatre

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Annapurna Indian Dance are proudly celebrating International Women’s Day with a Festival at Victoria Theatre on Saturday 10 March, 12:30pm-3:00pm. 

Enjoy a variety of activities at this FREE event: Demonstrations of beautiful temple dancing, tap & contemporary dance, storytelling, music, singing and drumming.

We welcome Award Winning classical Indian Dancer, Dr. Swati Raut, who will be presenting excerpts from her innovative dance project “Half of Me” which explores the theme of Assisted Reproductive Therapy whilst drawing parallels from a storyline in the famous Indian epic “Mahabharata”​.

For more information email info@annapurnadance.com

The campaign theme for International Women’s Day 2018 (March 8) is #PressforProgress

With the World Economic Forum’s 2017 Global Gender Gap Report findings telling us that gender parity is over 200 years away – there has never been a more important time to keep motivated and #PressforProgress. And with global activism for women’s equality fuelled by movements like #MeToo, #TimesUp and more – there is a strong global momentum striving for gender parity.

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New Digibete Website Giving Information About Type 1 Diabetes for Young People and Families

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Digibete is a newly launched website / video platform to share videos and educational resources about Type 1 Diabetes. The content is designed to help support children, young people and families self manage their own diabetes by extending the reach of clinical teams online. The aim to increase Education, Awareness and Training for Type 1 but not a substitute for your own diabetes specialist HCPs.

This is a true collaboration between a clinical team and a parent led initiative. The creation of this site together is a reflection of the wider values of Leeds Teaching Hospitals NHS Trust:

The site is patient centred – this site is for all children, young people and families living with diabetes. The content of the site will evolve in response to patients’ requests

There is a free to access site for everyone; no registrations, no payment

The team is collaborative – we are all one team with a common purpose, working in partnership with patients and families

The team is accountable – the content is all co-designed with patients and families, clinically accurate, peer reviewed and in line with the NHS Digital safety standard SCCI0129

The site is meant to be empowering celebrating positivity and success by sharing stories.

Whilst there is a clinical team behind the DigiBete site, no personal advice can be given. Individuals should always contact their own diabetes team for information.

Meet the Author at Blackley Baptist Church

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On Saturday 10 March, 7pm in the Thompson Jones Hall of Blackley Baptist Church you can meet the author Andrew P. Sykes when he speaks as about his latest book ‘Spain to Norway on a bike called Reggie’.

Admission of £8 includes a hot pie and peas supper from ‘Di’s Pies’.

More information and tickets from 01422 378982 or 01422 375718 or any member of the ABC group.

Anti-Social Behaviour & Hate Crime Event

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This discussion of Anti-Social Behaviour & Hate Crime is taking place on Wednesday 21 February, 10:00am-1:00pm at Crossley Gallery, Dean Clough, Halifax HX3 5AX.

This event is to raise awareness about what is anti-social behaviour and hate crime in Calderdale. It will give an opportunity to learn what services are being offered to reduce incidents and support victims, how we can all work more closely together to make communities feel safer will be explored, and resources available to make this happen will also be highlighted.

To reserve a place please email jake@nbforum.org.uk

There will be limited marketplace space so if you would like to reserve a stall please indicate this in the email to Jake.

This event is funded by the OPCC and supported by Calderdale Community Safety Executive.