Calderdale CAB

Free Energy Saving Workshop – save money on your energy bills

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Want to stop wasting money on your energy bills?
Want a warmer, cosier house?

As energy prices are rising and set to continue doing so, you may benefit from tips on becoming more energy efficient or find out what help there is. Join the free Citizens Advice Calderdale workshop at Todmorden Learning Centre on Thursday 23rd June 2022 from 10:30 – 12:30.

Get energy saving tips and a FREE bag of energy saving goodies, including LED bulbs and draught excluders.

Spaces are limited so booking is essential. To book, please email susan.thorpe@calderdalecab.org.uk

Venue: Todmorden Learning Centre and Community Hub, Community College, Burnley Rd, Todmorden OL14 7BX

Worried about your energy supplier going bust?

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Don’t worry, you’ll still have gas and electricity even if your supplier goes out of business. The gas and electricity regulator, Ofgem, will move you to a new supplier but this usually takes a few weeks.

New Supplier 

Your new supplier should contact you and explain what will happen with your account.  

 If your account is in credit your money is protected, and your new supplier will tell you what will happen to your credit.   

If you’re a small business customer, Ofgem will try to choose a supplier that can refund some or all your credit, but this is not guaranteed. Your new supplier will tell you how you’ll be paid back. 

Get prepared 

There are a few things you should do while you wait to hear from your new supplier. 

  1. If you have an online account, it’s a good idea to log in, check your balance and download any bills.  
  2. Take meter readings – it’s useful to take a photo of your meter readings too. 
  3. Keep any old bills you have – these can help prove your payment history, credit balance or debt. 
  4. Make a note of your account balance – you’ll find this on your most recent statement. 
  5. If you pay by direct debit, don’t cancel it straight away. Wait until your new account is set up. 

 Your new supplier will write to tell you when your new account has been set up. This should happen within a few weeks. If this doesn’t happen you can check out your new supplier using this link bit.ly/2XGke9H 

If your new tariff is more expensive 

Contact your new supplier to make sure you’re on the best tariff for you. 

 You can switch 

If you’re not happy with your new supplier or tariff. Then you may want to switch, you can do this without paying an exit fee.  

Please remember
Don’t switch tariff until your account is moved to the new supplier. You might find it harder to get any money you’re owed if you switch before this happens.

 

If you need support on discussing your energy options, then contact Citizens Advice Calderdale on 0808 278 7879 and ask to speak to our energy adviser.  

FREE information sessions 

If you’d like a bespoke session on energy savings from our qualified trainer then contact susan.thorpe@calderdalecab.org.uk

More on the Citizens Advice sessions on energy management in winter

Calderdale Citizens Advice help with employability skills for 16-20 year olds

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Do you know someone between the ages of 16 and 20 who wants to improve their employability skills?

Or maybe they want to gain valuable experience whilst making a real difference to people living in Calderdale?

If you know someone who might want to take advantage of this exciting opportunity or simply have a chat about the options available, contact us using our website at https://calderdalecab.org.uk/contact-us/ .

We are able to deliver this project thanks to a grant from the Community Foundation for Calderdale through the #project and The Big Lottery

Could You be a Volunteer Receptionist at CAB Halifax?

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Ever wondered if you’d like to volunteer at Citizens Advice?

Citizens Advice Halifax now have vacancies for digitally confident receptionists to help at the Halifax office 9:30am-3:00pm, though there is flexibility both on times and days.

If you’re interested then use the ‘contact us’ page on our website at www.calderdalecab.org.uk

Universal Credit Help to Claim Service

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Citizens Advice Calderdale has launched a new service called ‘Help to Claim’ for those who need to apply for Universal Credit in Calderdale.

They are working in collaboration with the Citizens Advice Network and more locally with Calderdale Council and Job Centre Plus (Calderdale) to support people in submitting their Universal credit application to get their first full payment.

Help will be tailored to the individual and be available; face to face, over the phone (0800 144 8444) and online through webchat and advice content (www.citizensadvice.org.uk). This may include assistance with the online application form or help with providing evidence like childcare costs.

The main drop-in has now moved to Customer First so that they can work with the existing Council team to help people start a claim and get ready for their work coach appointment. They will be there Monday to Friday, 10:00am-1:00pm for clients needing help with making a claim and generalist advice needs.

Just as a reminder, they continue to offer bespoke debt advice via their team of specialist debt caseworkers, who help people manage problem debt and the Improving Lives team who help clients make appeals in relation to ESA, PIP and DLA.

If any partners would like further information about the Help to Claim service or any other services available at Citizens Advice Calderdale, please contact Caroline Jones on 01422 340303 or caroline.jones@calderdalecab.org.uk

Citizens Advice Calderdale – Open Day

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Citizens Advice Calderdale are holding an Open Day on Monday 10 December, 10:00am-3:00pm at the office at 37 Harrison Road, Halifax HX1 2AF.

There will be a number of bitesize sessions repeated through the day as follows;

  • 10:00am & 12:30pm – Introducing a new service
  • 10:30am, 11:30am, 1:00pm & 2:00pm – Help with client’s debts
  • 10:30am, 11:30am, 1:00pm & 2:00pm – Help with PIP claims

Book your session by emailing susan.thorpe@calderdalecab.org.uk.

Also – CAB are recruiting with three new vacancies for a Generalist Caseworker and Debt Caseworker Assistant both available to start in January 2019 and a Generalist Advisor/Supervisor available to start immediately. See more at our NHP Work Support website.

Volunteering Opportunities with Citizens Advice Calderdale

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Do you know of any young people aged 16-18 who may like to volunteer for a national charity?

Thanks to a grant from the Community Foundation for Calderdale through the #iwill project and The Big Lottery, Citizens Advice Calderdale are offering a chance to improve employment skills whilst making a difference to people living in Calderdale.

Citizens Advice Bureau Calderdale have a range of activities to get involved in including social media and research and campaigns with the flexibility to decide what you want to do, how often and where you’d like to work.

Existing volunteers support the charity through photography, website development and literature design.

Why not get a small group of friends and work on a project together?

If you or a young relative are interested then go to our website https://calderdalecab.org.uk/contact-us/ and fill in your details to start making a difference. Remember to put #iwill in the enquiry box.

If you’d rather call then contact 01422 351111.

Volunteering Opportunities with Citizens Advice Calderdale

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Do you know of any young people aged 16-18 who may be wondering what to do over the Summer?

Thanks to a grant from the Community Foundation for Calderdale through the #iwill project and The Big Lottery, Citizens Advice Calderdale are offering a chance to improve employment skills whilst making a difference to people living in Calderdale.

Citizens Advice Bureau Calderdale have a range of activities to get involved in including social media and research and campaigns with the flexibility to decide what you want to do, how often and where you’d like to work.

Why not get a small group of friends and work on a project together?

If you or a young relative are interested then go to our website https://calderdalecab.org.uk/contact-us/ and fill in your details to start making a difference. Remember to put #iwill in the enquiry box.

If you’d rather call then contact 01422 351111.

FREE Sessions on Smart Meters and Energy Saving with CAB

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Citizens Advice Calderdale are offering free sessions for the over 65s on Smart Meters.

They will go to your local group and talk about the pros and cons of using a smart meter.

They will also give you guidance on how they can save you money and dispel any myths.

Contact Susan on 01422 351111 or via e-mail at susan.thorpe@calderdalecab.org.uk

Make a Difference with Citizens Advice Calderdale

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Citizens Advice Calderdale need a range of volunteers to help in both support and client facing roles.

In particular need are receptionists / admin staff on Mondays from 9:30am-1:30pm.

As part of Volunteer Week (1-7 June) CAB are holding a Volunteer Open Day at the stall in the Borough Market on Wednesday 6 June, 10:00am-2:00pm so call in and have an informal chat to see how you might enjoy helping.

If you have at least one day a week available and would like to help clients directly then maybe a role as a telephone assessor would be something for you.

If you enjoy research and writing reports then maybe helping with our Research and Campaigns might be something you’d like.

Contact the Volunteer and Training Officer on 01422 351111 or e-mail on Halifax.office@calderdalecab.org.uk