Citizens Advice Bureau
Scams Awareness is a yearly campaign by Citizens Advice which aims to create a network of confident, alert consumers who know what to do when they see a scam. This year’s campaign will take place over two weeks, from the 10th-23rd June.
Whether you’re an individual consumer looking to protect yourself and your family from scams, or an organisation or group representing consumers, your efforts during the campaign are important.
Help CAB to spread the message that scams are crimes that can happen to anyone and we don’t need to be embarrassed if we fall victim to them.
Advice for consumers
- Check if something might be a scam
- Reporting a scam
- Check if you can get your money back after a scam
- What to do if you’ve been scammed
Resources will continue to be added in the run up to the campaign. If you would like to be notified when new materials are available please let CAB know you would like to be added to the campaign mailing list.
Let CAB know you’re taking part in the 2019 Scams Awareness campaign and sign up for the mailing list.
Citizens Advice Calderdale has launched a new service called ‘Help to Claim’ for those who need to apply for Universal Credit in Calderdale.
They are working in collaboration with the Citizens Advice Network and more locally with Calderdale Council and Job Centre Plus (Calderdale) to support people in submitting their Universal credit application to get their first full payment.
Help will be tailored to the individual and be available; face to face, over the phone (0800 144 8444) and online through webchat and advice content (www.citizensadvice.org.uk). This may include assistance with the online application form or help with providing evidence like childcare costs.
The main drop-in has now moved to Customer First so that they can work with the existing Council team to help people start a claim and get ready for their work coach appointment. They will be there Monday to Friday, 10:00am-1:00pm for clients needing help with making a claim and generalist advice needs.
Just as a reminder, they continue to offer bespoke debt advice via their team of specialist debt caseworkers, who help people manage problem debt and the Improving Lives team who help clients make appeals in relation to ESA, PIP and DLA.
If any partners would like further information about the Help to Claim service or any other services available at Citizens Advice Calderdale, please contact Caroline Jones on 01422 340303 or firstname.lastname@example.org
Have you thought about switching your energy provider, but not found the time to do it?
Come to one of our drop in sessions in March 2018 (see below for dates and venues), and we’ll help you find your options there and then, using an impartial tool.
You’ll need to bring this information with you :
- The name of your supplier and the tariff you are on
- How much energy you used in the last year
- How you currently pay for your energy
- Your postcode
This information is on your bill and annual statement from your energy supplier – ring us if you’re not sure how to find it.
If you are on a pre-payment meter, you may not save as much by switching , but it may still be worth your while coming to the drop in.
If you’re not sure whether the drop in is for you , or want to know more please contact Liz Broadley on 07852 173723 or email Liz.email@example.com
|10am -12noon||Thursday 8 March||Northowram & Shelf Children’s Centre Hub, Northowram Library, Lydgate HX3 7EJ|
|Monday 12 March||Creations Community Children’s
Centre HX2 0QD
|Wednesday 14 March||
Field Lane Children’s Centre HD6 3JT
As the temperature plummets and the initial cold weather starts to become a long term reality, it may be time to consider reviewing your energy supplier.
Citizens Advice Calderdale has an Energy Champion ready to support you with this process and want everyone in Calderdale to be on the cheapest energy tariff and to have a warm home and keep healthy this winter.
What can we do?
Citizens Advice will train all your volunteers and front line workers on how to use comparison websites and give them the tips of the trade to saving their clients money.
We also take referrals for clients who need us to help them get some cheaper options for their utilities. This can be done over the phone.
For further information contact firstname.lastname@example.org