Citizens Advice Calderdale

Do you need some training for your clients or front line advisers?

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The Citizens Advice Calderdale’s Energy Team still have availability for running free workshops with clients or front line advisers in January and February 2023.

If you’d like to book a slot, either on or off line, please email susan.thorpe@calderdalecab.org.uk and we’ll try to get you booked in.

Let us know the numbers attending, the amount of time you need and whether it’s on or off line.

Free Energy Saving Workshop – save money on your energy bills

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Want to stop wasting money on your energy bills?
Want a warmer, cosier house?

As energy prices are rising and set to continue doing so, you may benefit from tips on becoming more energy efficient or find out what help there is. Join the free Citizens Advice Calderdale workshop at Todmorden Learning Centre on Thursday 23rd June 2022 from 10:30 – 12:30.

Get energy saving tips and a FREE bag of energy saving goodies, including LED bulbs and draught excluders.

Spaces are limited so booking is essential. To book, please email susan.thorpe@calderdalecab.org.uk

Venue: Todmorden Learning Centre and Community Hub, Community College, Burnley Rd, Todmorden OL14 7BX

Help from Citizens Advice Bureau to keep warm during winter

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‘Want a warmer, cosier home?

Want to waste less money on energy bills?

With high energy prices (soon to get higher) and the imminent possible reduction of Universal Credit, many people are being forced to choose between paying their rent, buying food and keeping warm.

But it’s not just about being comfortable, prolonged cold can aggravate existing serious health conditions such as heart attacks, and strokes and lung conditions, such as COPD and asthma. It can also have a significant impact on mental health and is a known risk factor for suicide.

How can Citizens Advice Calderdale help?

  1. We can run fun energy sessions with local groups, sharing hints and tips on how to reduce waste and save money.

Contact susan.thorpe@calderdalecab.org.uk for more information.

  1. We can also give individual help for more complex situations or for those who need extra support.

Call us on 0808 278 7879 to arrange a telephone appointment with our energy advisor.

Or email through our website https://calderdalecab.org.uk/contact-us/’

 

Help Citizens Advice Calderdale improve their website and receive a voucher

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Citizens Advice Calderdale are in the middle of updating their website to make it easier to use and need help with their research.

They are looking to run online user testing sessions over the next couple of weeks.

If you’ve used the Citizens Advice Calderdale website before and are happy to be interviewed then they’d love to hear from you.

Register your interest at

https://calderdalecab.org.uk/  and if you’re chosen for the research you’ll receive a £40 online voucher.

Money Matters Q & A session with Citizens Advice

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Who is this for?

For anyone with a question about money. Check out this fun money personality quiz and see if you need our help.

https://www.moneymakesense.co.uk/article.php/14/quick_quiz

How long is the session?

We’re here for an hour but you can drop in any time, ask your question and then leave.

We can’t promise to have all the answers but we might be the first step to getting the answer you need.

What sorts of questions can you answer?

We can chat about any aspects of managing your money and we’ll also have our energy advisor on hand to help will any queries about your domestic bills, switching tariff, or making a complaint.

What can’t we discuss?

We’re not financial advisers so we can’t help with a choice of account or bank, but we can make sure you’re asking the right questions, and looking for information in the best places.

Choose your date and join us on Zoom on

Tuesday 19th January from 1-2pm

https://zoom.us/j/95868339247?pwd=bUpwaG5zSlFMUk0yOXl4RHBXUGw4UT09

Wednesday 20th January from 1-2pm

https://zoom.us/j/95711844603?pwd=SmJWUzlsRHp3ZkVabzBPYXhzbFBIdz09

And Thursday 21th January from 12-1pm

https://zoom.us/j/98063879366?pwd=eUpkZ2FQOUk5MERMM0M2dFZ2WERsQT09

If you have any questions about the sessions then email susan.thorpe@calderdalecab.org.uk

 

Scams Awareness Campaign 10-29 June 2019

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Scams Awareness is a yearly campaign by Citizens Advice which aims to create a network of confident, alert consumers who know what to do when they see a scam. This year’s campaign will take place over two weeks, from the 10th-23rd June.

Whether you’re an individual consumer looking to protect yourself and your family from scams, or an organisation or group representing consumers, your efforts during the campaign are important.

Help CAB to spread the message that scams are crimes that can happen to anyone and we don’t need to be embarrassed if we fall victim to them.

Advice for consumers

Resources for campaigners
Visit the Citizens Advice resource page to download resources to help you raise awareness of scams. You can also find resources from other partners here.

Resources will continue to be added in the run up to the campaign. If you would like to be notified when new materials are available please let CAB know you would like to be added to the campaign mailing list.

Let CAB know you’re taking part in the 2019 Scams Awareness campaign and sign up for the mailing list.

FREE Training on ‘Gambling Related Harm’

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Citizens Advice Calderdale has received funding to provide free training about gambling-related harm to frontline workers (e.g. individuals who work within alcohol/substance misuse, mental health, housing, finance/welfare, safeguarding, social care, social work, social prescribing, adult and children services, community assets/services/centres) across Yorkshire, the Humber and North Lincolnshire.

The service is offering awareness (up to 1 hour) and training (1-3 hour) sessions. The awareness session is an introduction to gambling-related harm and the training session is more in-depth and focuses on how to spot the signs and symptoms associated with gambling-related harm.

For more information visit our website https://calderdalecab.org.uk/gambling/.

To enquire about arranging training sessions, please email Stephanie Bramley (stephanie.bramley@calderdalecab.org.uk) or telephone 01422 652250.

Could You be a Volunteer Receptionist at CAB Halifax?

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Ever wondered if you’d like to volunteer at Citizens Advice?

Citizens Advice Halifax now have vacancies for digitally confident receptionists to help at the Halifax office 9:30am-3:00pm, though there is flexibility both on times and days.

If you’re interested then use the ‘contact us’ page on our website at www.calderdalecab.org.uk

Make a Difference with Citizens Advice Calderdale

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Citizens Advice Calderdale need a range of volunteers to help in both support and client facing roles.

In particular need are receptionists / admin staff on Mondays from 9:30am-1:30pm.

As part of Volunteer Week (1-7 June) CAB are holding a Volunteer Open Day at the stall in the Borough Market on Wednesday 6 June, 10:00am-2:00pm so call in and have an informal chat to see how you might enjoy helping.

If you have at least one day a week available and would like to help clients directly then maybe a role as a telephone assessor would be something for you.

If you enjoy research and writing reports then maybe helping with our Research and Campaigns might be something you’d like.

Contact the Volunteer and Training Officer on 01422 351111 or e-mail on Halifax.office@calderdalecab.org.uk

Volunteer opportunities with Citizens Advice Calderdale

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cabCitizens Advice Calderdale have a variety of volunteer opportunities available including Telephone and face to face Assessors, Information Assistants and receptionists.

You must be free to attend 2 training sessions a week based in both Todmorden and Halifax- Travel costs will be provided.

If you’re interested, please email Volunteer@calderdalecab.org.uk or call 01422 330 104 and leave a message.