Test & Trace service survey – we need your help

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The Test & Trace service aims to speak to people who have tested positive for COVID-19 and identify who they have come into contact with, so that they can isolate and stop the spread of Coronavirus.  In Calderdale, the national Test & Trace service is supported by a local service to help us reach as many people as possible.

We want to find out what you know about the Test & Trace service and how you feel about it. The results from the survey will help us improve the service so that it is effective and works for the people of Calderdale.

All responses will be completely anonymous so please answer each question honestly.  We greatly appreciate you taking the time to complete the survey.

Test & Trace Service Survey

Improving Access to Talking Therapies – Calderdale CCG survey open till 6th March

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Talking therapies help people manage anxiety and depression through self-guided help, Cognitive Behaviour Therapy (CBT) and counselling. It is about providing people in Calderdale with accessible and appropriate psychological support to help improve and maintain their mental wellbeing. There are currently two providers of talking therapies in Calderdale – Insight Healthcare and South West Yorkshire Partnership NHS Foundation Trust (SWYPFT).

The CCG wants to review how talking therapies are delivered in Calderdale.  The engagement will look at what’s working and what opportunities there are to provide low level mental health interventions in different ways.

It wants to obtain feedback and ideas from people who have used talking therapies since June 2018 along with staff, referrers and people who feel talking therapies are not for them. This will support the CCG to shape talking therapies in the future.

We would like to know more about:

  • How you manage your mental wellbeing
  • What patient’s and staff’s experience are of the talking therapies
  • Exploring the use of digital technology to support managing your mental wellbeing

Your feedback will be used to inform and shape a service that meets the needs of local people.

For more information and to access the survey, please click on the link below.

Have your say the Bus Information Strategy 2019-24

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Still a chance to have your say!

The engagement will close on Sunday 25 August 2019.

West Yorkshire Combined Authority is looking at how to provide information about bus services in a way that best meets people’s requirements. We are asking for public feedback on our proposed Bus Information Strategy 2019-24.
Further information is available via

Although the demand for the traditional, printed sources of information is declining, we recognise that there are still a number of passengers who rely on them. We want feedback from people to understand their requirements.

Our updated Bus Information Strategy acknowledges this and sets out how we plan to provide information in the form people want and to increase awareness of the information sources that are available.

Please visit our online consultation and engagement hub for further information and let us know what you think via our online survey.

You can find out more about the engagement through our Your Voice portal at or if you would prefer printed information please email or call Metroline on 0113 245 7676.

We will be assessing all the feedback received and will incorporate these views into a finalised Bus Information Strategy which will be presented to the Combined Authority Transport Committee meeting in November.

Single Point of Access mental health services survey

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healthwatchHealthwatch Kirklees are engaging with people who have contacted the Single Point of Access (SPA) for adult mental health services in Kirklees and Calderdale.  We’d love to hear from people who have called SPA themselves, or on behalf of a friend, relative or someone they care for.  We’d also welcome feedback from staff who may call SPA on behalf of people they work with.

Here are the links to the surveys:  This is the survey for people who may have called SPA for themselves or for a friend, relative or someone they care for.  Please share this with people who access your service/group.  This is the survey for staff who call SPA on behalf of people they work with.

We’re also offering to run an interactive, creative workshop as a way to gather more detailed feedback in a relaxed environment.  If you would like our team to come to your organisation/group to run a workshop, please get in touch to arrange – contact Clare on 01924 450379 or email

Our engagement will run until the end of April 2019.

What does your local library mean to you?

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Library Service Delivery Review

Local people are being asked to have their say on the future of community libraries in Calderdale. This is to ensure they meet their needs.

Calderdale Council is holding a public consultation to drive a review of its 15 community libraries. This will take place from Monday 5 March until 30 April 2018.

The way that people use libraries is changing. The Council is looking at what is best for each individual library and community now and in the future. This is to ensure a modern, relevant service which is able to thrive in the 21st century.

You can have your say by using the: Library Consultation form.

Or click below to access information about YOUR local library in the Lower Valley.

Presentations will take place at Ward Forums during April 2018. These will give more information and let attendees have the chance to share their feedback.

You have the chance to give your opinion. This will be used to shape proposals which are due to be considered by the Council’s Cabinet in summer 2018.

Cllr Susan Press, Calderdale Council’s Cabinet Member for Communities and Neighbourhood Services, said:

We know how much libraries mean to local people. We are committed to maintaining high-quality services that meet their needs. We are reviewing our community libraries to ensure we continue to provide the best possible libraries service to residents. In a cost-effective way to meet the service’s challenging requirement to save £160,000 by 2020. We urge people in each part of Calderdale to share their views.

Calderdale Council Equality Objectives Consultation

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Calderdale Council is committed to ensuring that the services we provide are accessible to all and meet different people’s needs.

Under the new Public Sector Equality Duty, as introduced by the Equality Act 2010, the Council and other public bodies must adopt and publish their equality objectives every four years.

Initial conversation with our communities and partners in 2016 indicated that the following objectives supported the needs and priorities of the people who live and work in Calderdale. We now want to hear what you think about these objectives. Your feedback will be used to help inform our future approach.

Download the survey…

Please email your completed questionnaire by 22nd May 2017 to

If you would like a paper copy of the questionnaire or if you have any questions about this consultation please contact 01422 392467.

How can we make Calderdale more active? Have your say!

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We know activity plays a huge part to promote good physical and mental health and wellbeing in people of all ages.

Last year IBM worked with the Council to identify how to encourage more active, healthy and longer lives in the borough. Their recommendations included working with local organisations and people to create even more activities, and giving residents more information about how healthy they currently are to inspire them to make healthy choices.

On the back of that partnership, a new physical activity strategy, Active Calderdale, has been developed that sets out a range of measures to help us become the most active borough in the north of England by 2021.

Now we urgently need your input to make sure the strategy is right. Join us on the journey to a more active Calderdale by giving your thoughts and feedback by Sunday 5 March.

Read the strategy and complete the survey to have your say at and you can also join the conversation on social media using #ActiveCdale

IMPORTANT! Future of Children’s Centres Consultation dates cancelled

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Please note the following consultation sessions with CMBC around the future of Children’s Centres will no longer be taking place.

  • Thursday 8 September – Creations Community Children’s Centre
  • Thursday 22 September – Wellholme Park Children’s Centre
  • Wednesday 28 September – Elland Children’s Centre
  • Thursday 29 September – Innovations Children’s Centre

Please keep a look out for more news about the future of Children’s Centres in Calderdale.

Used Eureka services? Tell us how we did!

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Have you used any of our inclusive services or attended our free events and activities?

We’re really love your honest feedback on how we did, by filling in our online survey.

Your feedback will help us to improve our services, plus one person will be chosen at random and will receive a £30 voucher of their choice!

The closing date for responses is 12 September 2016